CAREER PATHS
Emerging Roles and Expanded Responsibilities for CNAs
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EveryNurse Staff
- Last Updated: 06/24/2023
The healthcare industry is undergoing a significant transformation, spurred on by aging populations, technological advancements, and evolving expectations of patient care. This shift is creating new and emerging roles for Certified Nursing Assistants (CNAs) and expanding their responsibilities in traditional roles. In this article, we’ll explore the factors driving these changes and the critical importance of continuing education and professional development for CNAs in healthcare today.
The Evolving Landscape of Healthcare
Healthcare in the United States is changing rapidly. Our population is aging. Advances in medical technology and the increasing importance of preventive healthcare mean that patients are living longer with complex, chronic conditions. As a result, the demand for healthcare services is growing; so too is the need for qualified professionals to provide high-quality care to patients.
As healthcare evolves, CNAs are at the forefront of change, providing essential support to patients and healthcare providers alike. Here, we will explore some of the key factors driving change in the healthcare industry and the impact these changes have on CNAs.
Factors Driving Change in the Healthcare Industry
Several underlying factors are driving change in the healthcare industry, creating both opportunities and challenges for CNAs. For example, shifting demographics, such as the aging of the population, are driving demand for new models of care that emphasize wellness, prevention, and support for patients’ chronic diseases.
Another factor driving change is technology. Technology has revolutionized the industry, offering new ways to deliver care and manage patient information. Electronic health records, for example, have streamlined the process of documenting patient care, making it easier for healthcare providers to access and share patient information. In addition, technology has enabled new models of care, such as telehealth and remote patient monitoring, which can improve patient outcomes and reduce costs.
The Impact of an Aging Population on Healthcare Needs
An aging population means that healthcare systems need to adapt to meet the unique needs of older patients. The number of Americans aged 65 and older is projected to grow to over 94.7 million by 2060, up from 39.6 million in 2009. As people age, the prevalence of chronic conditions such as diabetes, heart disease, and cancer increases. This shift requires healthcare providers to develop new skills and approaches to help patients manage their health, including the development of new roles for CNAs.
CNAs play a critical role in supporting older patients, helping them with activities of daily living such as bathing, dressing, and eating. In addition, CNAs can provide emotional support and companionship to patients who may be isolated or struggling with chronic conditions. As the population ages, the demand for CNAs is likely to increase, making this an exciting and rewarding career path for those interested in healthcare.
Technological Advancements in Healthcare
Technology is playing an increasingly central role in healthcare, creating new opportunities for CNAs to support patients in innovative ways. From telehealth to remote patient monitoring, technology is transforming how care is delivered. This shift requires CNAs to develop new skills in using technology and to be comfortable with the ever-changing tools and systems that enable remote patient care.
For example, CNAs may be trained to use telehealth platforms to communicate with patients and provide virtual care. This can be especially helpful for patients who live in rural areas or who have mobility issues that make it difficult to travel to healthcare appointments. In addition, CNAs can use remote patient monitoring devices to track patients’ vital signs and alert healthcare providers to changes in their condition.
New and Emerging Roles for Certified Nursing Assistants
As the healthcare industry evolves, CNAs are taking on new and exciting roles that extend beyond their traditional responsibilities. Here are just a few.
Care Coordinator
Care coordination is becoming an important aspect of healthcare, as providers understand the importance of a team approach to managing patient care. As a care coordinator, CNAs work closely with physicians, registered nurses, and other healthcare providers to ensure that patients receive the best possible care across all aspects of their health. CNAs can also assist with social determinants of health, such as transportation or housing issues, that can have a significant impact on patient outcomes.
Telehealth Support Specialist
Telehealth, also known as telemedicine, is dramatically changing healthcare delivery. As a telehealth support specialist, a CNA can provide remote support to patients, monitor chronic conditions, and assist with medication management. Telehealth support services can help reduce hospital readmissions and emergency room visits while providing easy access to healthcare for patients in remote or underserved areas.
Patient Advocate
As the healthcare industry becomes more complex, patients need advocates to help them navigate the system. As a patient advocate, CNAs can help patients and their families understand their care plan, communicate with healthcare providers, and access important resources. Patient advocates can also play a key role in quality assurance and help ensure that patients receive safe, effective care.
Community Health Worker
Community health workers play a critical role in public health, supporting patients in their homes and communities. CNAs can become community health workers, providing education and support for patients with chronic conditions, conducting health screenings, and helping patients connect with community resources that support their health and well-being.
Expanded Responsibilities in Traditional CNA Roles
As the healthcare industry changes, so too are the responsibilities of traditional CNA roles. Here are some examples of how the CNA role is evolving.
Increased Focus on Patient-Centered Care
The focus in healthcare is shifting from a provider-based model to a patient-centered model, where the focus is on the patient and their family. CNAs are increasingly being called upon to provide high-quality, compassionate care that is tailored to the individual needs of patients. This requires CNAs to have excellent communication skills, empathy, and the ability to work collaboratively with patients and families.
Enhanced Communication and Collaboration Skills
Communication and collaboration are essential skills for CNAs in today’s healthcare environment. CNAs must be able to communicate effectively with patients, families, and healthcare providers, including physicians, nurses, and other members of the care team. They must also be able to collaborate effectively, working within a team-based care model to support the best outcomes for patients.
Involvement in Quality Improvement Initiatives
The focus on value-based care and patient outcomes has led to increased emphasis on quality improvement initiatives in healthcare. CNAs can play a critical role in these initiatives, supporting efforts to improve patient safety, reduce healthcare-associated infections, and prevent hospital readmissions.
Supporting Patients with Chronic Conditions
CNAs are increasingly being called upon to work with patients with chronic conditions such as diabetes, heart disease, and cancer. This requires CNAs to have specialized knowledge and skills in understanding and supporting patients’ unique needs. CNAs are playing an important role in helping patients manage their symptoms, monitoring outcomes, and facilitating communication with healthcare providers.
The Importance of Continuing Education and Professional Development
As healthcare continues to evolve, the role of the CNA is also changing. To adapt to the changing healthcare environment, CNAs need to stay informed and up-to-date on the latest industry trends and best practices.
Staying Current with Industry Trends and Best Practices
The healthcare industry is constantly evolving, and it’s essential for CNAs to stay informed about the latest trends and best practices. This can be accomplished through attending conferences, taking continuing education courses, and participating in peer-to-peer learning opportunities.
Pursuing Specialized Certifications and Training
Specialized certifications and training can help CNAs develop new skills and competencies that enable them to take advantage of new opportunities in healthcare. For example, certifications in wound care, medication management, or end-of-life care can help CNAs provide better care to patients with complex needs and differentiate themselves in the job market.
Networking and Professional Associations
Networking and connecting with peers in the healthcare industry is an essential aspect of professional development for CNAs. Professional associations such as the National Network of Career Nursing Assistants or the National Association of Health Care Assistants offer opportunities for CNAs to stay informed, connect with peers, and access resources to support their ongoing learning.
Final Thoughts
The healthcare industry is experiencing unprecedented change, creating new and exciting opportunities for CNAs. As this article has demonstrated, CNAs are taking on new and expanded roles that require a range of new skills and competencies. To be successful in these roles, CNAs need to stay informed, stay connected, and continue to develop their skills through ongoing education and professional development.
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